Questions,
answered
Getting started
What is Genlaxy?
One place to generate images, video, audio, 3D models and text with leading AI models, from the web, the API or the CLI, paid per render from one balance.
How do I sign up?
Enter your email and we send a 6-digit code. There is no password: the same code creates your account and signs you in next time.
Do I need to install anything?
No. Everything runs in the browser. The command-line tool is optional, for developers and scripts.
Which languages does the site support?
The site is available in 12 languages; pick yours with the language switch in the header.
Billing
How does pricing work?
You top up a euro balance, from €5, and each render is paid from it. The composer shows the exact price before you press Generate; nothing is charged for a render that fails.
Is there a subscription?
No. There is no monthly fee and no plan to cancel. Your balance stays on your account until you use it.
Does my balance expire?
No. Your balance stays on your account until you spend it.
What if a render fails?
You are not charged for it. The amount goes back to your balance automatically; if it does not appear, contact support.
How do I pay?
With PayPal (which also takes cards) or with crypto (USDC or USDT) on the networks shown at checkout. The balance is credited as soon as the payment is confirmed.
Can I get a refund on unused balance?
Yes. Unspent balance from a top-up made within the last 14 days can be refunded: write to support from your account email.
Models and output
Which models are available?
641 models for image, video, audio, 3D and text, from leading AI labs. The Models page lists every one with its price.
How do I choose a model?
Filter the Models page by what you put in and what you want out, then compare prices. Each model page shows example renders and its starting price.
Do I see the price before a render?
Yes. The composer shows the exact price of your settings before you press Generate, and the API can quote it without starting anything.
Can I turn a still into a clip?
Yes. Any image in your feed or library has an Animate action that uses it as the first frame of a video.
Rights and safety
Can I use what I generate?
Yes. We claim no ownership of what you generate and place no restriction on commercial use. Whether an output is protected by copyright depends on the law where you are - the license page explains.
Who is responsible for the output?
Images and clips are produced automatically by AI models. Genlaxy does not control or review what a model generates and is not responsible for it; you decide how to use a result and whether that use is lawful where you are.
What content is not allowed?
Anything illegal where you or we are. Two things are refused everywhere, without exception: sexual content involving minors or age-play, and content depicting non-consent. The Terms have the full rules.
API and CLI
Is there an API?
Yes. Create a key in Settings and call the same models from your own code, paid from the same balance.
Are there API limits?
Each key has a per-minute request limit and an optional daily spending cap you set yourself. Past the limit the API answers 429; wait a moment and retry.
What does the CLI do?
It runs any model from your terminal: lists models with prices, shows a model's fields, renders and saves the result, and prints JSON for scripts and coding agents.
Still stuck?
Write to us and a person answers.